Panel – AI-Driven Hyper-personalisation: Elevating the Customer Journey & Growth
Across different sectors, generative AI has transformed the way companies approach customer experience. It has emerged as a powerful tool, offering unprecedented ways to personalise interactions.
This session will showcase these potentials, as well as addressing potential pitfalls.
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Panel – Vertical AI: The Next Frontier of AI at Work
The past few years have witnessed a plethora of AI pilots implemented across a variety of industries, from banking & finance, healthcare, manufacturing to legal services. Along the journey, unique characteristics & challenges of each industry have emerged, necessitating tailored AI models to address industry-specific workflows, challenges & regulations.
This panel will dissect the massive opportunities as AI is customised and elevate productivity & experience across different sectors.
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