2024 Conference Programme

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Transforming Customer Experience at Sephora with AI-Driven Hyper-Personalization

10 Oct 2024
Big Data & AI World Keynote Theatre

This session explores the transformative power of Artificial Intelligence in redefining personalization strategies for beauty retail giant Sephora. Learn how Sephora leverages real-time recommendation engines, in-store technology, and generative AI to analyze customer preferences, behavior, and beauty profiles to deliver hyper-personalized experiences across both digital and retail stores.

Speakers
Leo Marie Stephen, Data Director - Sephora

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AI, Machine Learning & Advanced Analytics Theatre Sponsor


 

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Data & AI Learning Partner

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AI Insights Partner

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frost & sullivan

 

Official Partner Hotel

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Singapore MICE Sustainability Certification - BRONZE